Q Are you a manufacturer or a trading company?

We are a manufacturer located in shenzhen with a professional R&D team and after-sales service team.

Q What is your main business?

We are specialized in desktop 3D printers, filaments and accessories.

Q Can I be a distributor for SOVOL

Yes, we are looking for distributor all over the world.

Any interests, please contact us directly.

Q What's your distribution policy?

Our current distribution plan is to find one or two distributors in one region to keep the good market environment and achieve the win-win cooperation.

Q What's the advantages of being SOVOL distributor?

The SOVOL Reseller and Partner Program is designed to create committed, long-lasting and rewarding relationships with our partners and resellers. Listed below are some of the benefits and features of joining the SOVOL Reseller and Partner Program:


Regular launches of new and innovative products: We know that our products are the key foundation to your business success. We invest significant time and effort into global market research, and consult with our partners and users, in order to understand the end-user challenges, needs, and desires, before we begin to design innovative new products.


Professional support for partners: Since 3D printing is a complex industry, offering  professional after-sales support is essential in this industry to win new customers. Our experienced support team is ready to handle your issues and connect with your clients too.


Competitive distributor pricing: We understand that a competitive market price is key for you to move stock, generate profit, and to keep growing your business. Our goal in this area is a win-win result for both parties – and for your customers too.


Business Promotion: We know that growing the reputation of your business is challenging, requiring effort, time and skill. As a SOVOL partner, we will collaborate with you to promote your business through our various platforms, including social media, our website, and other avenues as well.


Finally, it does not matter if you’re interested in selling our products as a large-volume distributor, or you’re just looking to make a single bulk order from SOVOL. We will always give you our highest standard of customer support.

Q What is the warranty of your product?

One year warranty for the printers (Most of the parts on the printer have a 1-year warranty, and some consumable parts on the printer have 1 months warranty like nozzles, build plate, belt etc).


We also have official forum and facebook user grop, there are engineers and technicians who can help customers to solve questions about our 3D printers.


Any other questions, please leave a message to us.

Q What shipping method do you provide?

We cooperate with the best carriers in the business to make sure your order gets to you on time such as: DHL, FedEx, EMS,
UPS and sea shipping etc.

Q What payment method do you accept?

Alibaba Assurance Trade order, T/T, Paypal, Payoneer are available.

Q After the warranty, can I contact with you about the 3d printers?

Yes, for technical questions, you can conact with us directly.


We also have Official forum and facebook user grop, there are engineers and technicians who can help customers to solve questions about our 3D printers.

Q What about the lead time?

Sample needs 2-5 days, mass production needs 10 to 25 working days depends on quantity.

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